Next I tried the folowing driver: The drivers and programs available for one model are not compatible and do not work with other models. I solved the problem by installing sp Asia Pacific and Oceania. The solution for me was, after all this time, was to uninstall everything Validity Sensors related, then extract, but NOT install package sp Run the executable or extract the installation files to a location on your disk.

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This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. Contact HP for technical support or repair service. You need to update it for the original configuration of your notebook on the HP support web site.

The Virtual Agent is currently unavailable. Note the version number and date.

Vaardu Mar 21, SmerdjakovVaildity 21,in forum: Message 6 of hp elitebook 8440p validity fingerprint sensor Views. Then go to the drivers and downloads section and download the drivers for your laptop model. Just finished installing Windows 7, all the drivers and software. Please try again shortly. I did a few fresh installs incl. Archived Topics Read Only. Here are key excerpts from my chat session with Vijay:.

I just follow the instructions in this thread http: Fingrrprint the steps displayed by the setup wizard. The fingerprint sensor is listed as hp elitebook 8440p validity fingerprint sensor Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

Enable biometric support Some types of BIOS allow you to enable or disable hp elitebook 8440p validity fingerprint sensor hardware components. Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games. This allows snsor hardware and software to support the fingerprint reader. I’ve updated the guide accordingly.

Run the executable or extract the installation files to a location on your disk. Have you tried doing a hard reset by setting it back to recovery state? Press F10 to save this setting and restart the sensoe. I know what you mean Chris.

Solved: p Win 7: Fingerprint reader not detected – HP Support Forum –

The drivers and programs available hp elitebook 8440p validity fingerprint sensor one model are not compatible and do not work with other models. Can’t seem to get the fingerprint sensor to work and enroll my fingerprints. Hope this helps someone in my shoes. Update, 23 October The fingerprint reader works out of the box with the drivers installed by Windows, configuring it 8440 Windows Hello.

SOLVED: Fingerprint Scanner

Hl have a solution to the fingerprint reader problem? Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. Problems can arise when your hardware device is too old or not supported any longer.

I tried the latest Simplepass, as well as ProtectTools 7 and 8, but simplepass couldnt detect the reader and the ProtectTools apps do not even give me the option to set up fingerprints. I’ve posted an update about compatibility on Windows 8.